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Key policies

Here you will find more information about Delta’s key policies on safety, quality, environmental performance and our customer charter.

Safety - Everyone home safe, every day

Safety is our number one priority - one of our foundational beliefs is 'Everyone Home Safe, Everyday'. Everyone has the right to come to work every day expecting to return home safely. This extends beyond our employees and includes those within the communities we work across every day.

Our health and safety management system is resilient and industry-leading, built to ensure we maintain a healthy and safe work environment where our people thrive and continuously add value throughout the regions we work.

Delta is proud to have a health and safety management system that is certified to AS/NZS ISO 45001:2018 accreditation.

Delta Health & Safety Policy (PDF)

Quality

Delta always aims to meet, or exceed, our customers’ expectations. To do that, we’re constantly looking for new ways to do things and new ideas and improvements that will give better results.

Every day, we work towards continuous quality improvement, backed up by a comprehensive Quality Management System including documented systems, processes and procedures.

We maintain a robust system for both internal and accredited external audits. We investigate all our review findings, take all appropriate corrective actions, and incorporate any lessons learned into our overall Quality Management System.

Delta is quality certified to AS/NZS ISO 9001:2015. We were first certified to ISO 9002 back in 1994, and we’ve maintained our quality certification ever since.

Delta Quality Policy (PDF)

Environment

By continually improving our environmental performance, we aim to prevent harm to the environment and adopt sustainable work practices.

We look for ways to deliver infrastructure that provides better environmental outcomes, from engaging in external environmental audits to achieving AS/NZS ISO 14001:2015 across our organisation.

Delta Environmental Policy (PDF)

Customer Focus

We bring innovation and quality to infrastructure management, operation and maintenance. We are dedicated to doing right by our customers and seeking out improvements. Our aim is to meet, or exceed your expectations every time you use our services, and we invest in our people and business to that end.

Delta Customer Charter

Protecting your privacy is important to us at Delta. To ensure the security of your personal information and address any privacy-related concerns, we have appointed a dedicated Privacy Officer. Our Privacy Officer is responsible for ensuring compliance with applicable privacy laws and regulations.

Privacy Officer: Louisa Homersham
Email: louisa.homersham@thinkdelta.co.nz
Phone: 021 941 476